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Driver reminders and resources for I-66 Express Lanes Inside the Beltway

December 4, 2017

The I-66 Express Lanes Inside the Beltway (ITB) are now open.  For your safety, please travel cautiously and be aware of changing traffic patterns. 

Remember, the rules on the I-66 Express Lanes ITB differ from the 495 and 95 Express Lanes.

For carpools traveling on the 495 and 66 Express Lanes: If you are traveling on the I-66 Express Lanes ITB with 2 people in the car with your E-ZPass Flex set to HOV mode, do not forget to switch your E-ZPass Flex off of HOV mode before you exit onto the 495 Express Lanes. Otherwise, you could be stopped by Virginia State Police enforcing the HOV-3 requirements.

Here are a few other important reminders:

Questions I-66 Express Lanes Inside the Beltway 495 and 95 Express Lanes
Who operates the road? VDOT Transurban
How do I reach customer service with questions? 66ExpressLanes.org/contact or 1-877-762-7824 customercare@expresslanes.com or 1-855-495-9777
Where can I get more information or pay missed tolls? 66ExpressLanes.org ExpressLanes.com
How many people do I need in the vehicle, including the driver, to qualify as HOV? 2 3
When are the HOV rules in effect? When do I need an E-ZPass in my vehicle to use the Lanes?

Eastbound 5:30 to 9:30 a.m.

Westbound 3 to 7 p.m.

At all times
How do I get HOV free travel? Use an E-ZPass Flex set to HOV mode with the right number of people in the car.  Use an E-ZPass Flex set to HOV mode with the right number of people in the car. 

 

Virginia Transportation Leaders Launch Fair Travel Program to Educate 495 and 95 Express Lanes High-Occupancy Vehicle Drivers

November 27, 2017

Tysons, Va. -- Transurban, the operator of the 495 and 95 Express Lanes, the Virginia Department of Transportation (VDOT) and the Virginia State Police today announced the launch of the Fair Travel Program to educate high-occupancy vehicle (HOV) drivers who use the 495 and 95 Express Lanes on the proper use of E-ZPass and E-ZPass Flex transponders and HOV requirements. The program will include customer education and enhanced enforcement on the Express Lanes.
 
“We are committed to ensuring a fair, safe and reliable travel experience on the Express Lanes for our customers,” said Leigh Petschel, Vice President of Operations at Transurban. “Through the Fair Travel Program, we want to remind our customers of the HOV rules on the 495 and 95 Express Lanes, as well as offer tips on how to correctly use the E-ZPass Flex.”
 
The program will launch prior to the opening of VDOT’s I-66 inside the Beltway Express Lanes project, as a way of helping new E-ZPass customers familiarize themselves with the E-ZPass Flex and the differences from the standard E-ZPass transponder.
 
Enhanced enforcement of HOV violations is an additional component of the program because violators who falsely claim to be HOV on the Express Lanes can contribute to increasing toll prices for those drivers who do comply with HOV regulations and choose to pay to use the Express Lanes. Troopers issued 43 citations during a recent enforcement blitz initiative conducted in the Express Lanes.
 
Key elements of the program will include:
 
  • Educational emails issued to E-ZPass Flex customers
  • Letters to customers who travel in HOV mode on the 495 and 95 Express Lanes
  • Social media campaign advising on how to properly use E-ZPass and the rules of the road
  • Advisory messages on dynamic message signs along the Express Lanes corridor
  • Increased Virginia State Police presence in the Express Lanes with focus on HOV enforcement
  • Enforcement system improvements, including new cameras and deploying handheld E-ZPass readers to aid Virginia State Police troopers while enforcing violations and providing patrol to promote highway safety
  • Educational materials for troopers to provide to drivers who are stopped for related infractions
“Virginia is a leader in offering innovative transportation solutions such as managed express lanes to provide travel options, promote carpooling and transit use, and improve regional mobility,” David Caudill, Tolling Division Administrator at VDOT. “The success of express and HOV lane facilities depends upon motorists correctly using their E-ZPass or E-ZPass Flex and following the HOV rules. The Fair Travel Program will support awareness about HOV rules and promote compliance on the Express Lanes.”
 
“Troopers not only patrol the Express Lanes each day to keep drivers safe and respond to incidents, but to also detect and deter violators,” said Captain James E. De Ford Sr., Virginia State Police Fairfax Division Commander. “With more than 80,000 vehicles coming and going daily, this program will reinforce to violators that our troopers are on the road and able to ensure drivers are correctly using the Express Lanes.”

Transurban Celebrates 5-Year Anniversary of 495 Express Lanes with $5,000 in Free Travel Giveaways, $10,000 Community Grant

November 17, 2017

WASHINGTON, Nov. 17, 2017 — Transurban, operator of the 495 and 95 Express Lanes, is celebrating the fifth anniversary of the 495 Express Lanes in Northern Virginia by launching a travel giveaway of $5,000 in free travel prizes and a special $10,000 community grant. The 495 Express Lanes have provided a broad range of benefits to the region over the past five years of operations, as well as faster and more predictable travel for buses, carpoolers and drivers. Since year one, the 495 Express Lanes have attracted many area commuters, supporting a four-fold increase in carpool trips and 75 percent increase in bus trips. Travelers on the 495 Express Lanes today enjoy on average 23 minutes of time savings during rush hour commute1, and drivers on the regular 495 lanes benefit as well — with northbound morning rush hour traffic travel times improving by 8 percent.

“Today we celebrate five years of helping our customers on the Beltway make it to a meeting on time, get home for dinner with family and travel to work without the anxiety that comes with hitting an unexpected traffic jam,” said Jennifer Aument, group general manager of Transurban North America. “Whether they pay tolls, ride in a bus or carpool, we value all our customers and look forward to working with our partners at VDOT to continually find new ways to provide them with a better Beltway in the years to come.”

Transurban commemorated the fifth anniversary of the 495 Express Lanes this morning at Tysons Corner Center with the help of Santa and the Fairfax County Fire and Rescue Department, Tysons Corner Station 29, which gave Santa a ride up the Express Lanes to celebrate the important transportation project milestone. Santa took one of the first rides on the 495 Express Lanes when they opened to the public in November 2012.

5 Years of Benefits for Drivers and the Community

Highlights of the broad range of benefits that the 495 Express Lanes project has provided to travelers and the entire community over the past five years include:

Regional benefits during construction:

  • Generated $3.5 billion in economic activity.
  • $2 billion in transportation improvements.
  • $548.3 million in contracts to DBE/SWaM companies.
  • Replacement of $260 million in aging infrastructure.
  • 16,000 jobs.

Traveler benefits:

  • Over the past five years, more area travelers have enjoyed the benefits of a faster, more reliable commute. The Lanes have served more than 3,500,000 customers taking more than 67,000,000 trips.
  • 23 minutes is the average time savings on 495 Express Lanes during rush hour commute2.
  • Travel times have improved by 8 percent on regular lanes during northbound morning rush hour.
  • Eight out of 10 drivers in the D.C. region believe the Express Lanes network benefits the area.
  • Five million hours of time were saved by 495 Express Lanes customers over the past five years.

Community benefits:

  • $450,000 in community grants awarded by Transurban to D.C. area organizations.
  • Supported community projects such as new bike racks, elementary school environmental programs, local neighborhood enhancements, homeless shelter programs and local park cleanups.
  • Nearly $80,000 donated to local fire and rescue departments through the Drive to Donate program.
  • Annual support of Bike to Work Day.
  • Anti-distracted driving safety programs.
  • Better transit service on the Beltway.
  • Employee community volunteering programs.

‘A Better Beltway’ Giveaway

As a thank-you to customers, Transurban is giving away $50 of free Express Lanes travel to each of 100 lucky customers. Customers can register for a chance to win online at ExpressLanes.com/anniversary-contest starting November 17. The contest will run until December 1. Winners will be randomly chosen on Monday, December 4, and will be notified by email within two days. The $50 of free travel will be applied toward their future 495 and 95 Express Lanes trips.

495 Express Lanes 5th Anniversary Community Grant

Transurban will be announcing a special $10,000 community grant in honor of the project’s five-year milestone and community engagement. In honor of the partnership it took to deliver the 495 Express Lanes project, two or more community organizations will need to apply together for the grant and showcase how they will work together on a specific project or initiative. Applications will be open from December 1-January 31, with winning recipient(s) notified and announced in February. Application forms will be available on ExpressLanes.com starting December 1.

About the Express Lanes

The 495 and 95 Express Lanes operate on I-495/Capital Beltway and I-95, providing drivers with faster and more predictable travel options in Northern Virginia. Together, the 495 and 95 Express Lanes create a region-wide network of free-flowing lanes for approximately 40 miles, from the Dulles Toll Road to Stafford County. Delivered through a public-private partnership between the Virginia Department of Transportation and Transurban, the Express Lanes give drivers reliable travel choices on two of northern Virginia’s most congested roadways. For more information, please visit ExpressLanes.com.

About Transurban

Transurban is a pioneer of the public-private partnership (P3) managed lanes concept in the United States. Our North American business was among the pioneers of public-private partnerships for major transportation infrastructure in the Virginia region. Our Express Lanes network features industry-leading tolling and traffic management systems on more than 40 miles of managed lanes across the 495 and 95 Express Lanes. Transurban was one of the first to use a number of innovative financing and technology strategies in the development of major toll road projects.

Media contacts:

Mike McGurk, Transurban 571-421-5364, mmcgurk@transurban.com

Kristina Messner, Focused Image (for Transurban) 703-678-6023, kmessner@focusedimage.com

 

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495 Express Lanes 5 year anniversary

November 17, 2017

It has been 5 years since the greater D.C. area’s first tolled express lanes, the 495 Express Lanes, opened to drivers. Since then, the region has seen significant benefits – from an increase in economic activity to faster travel times to an investment in the greater community. Check out the infographic and 5 Year Anniversary Video for more information on the impact the 495 Express Lanes have had in the region.

 

95 Express Lanes Offer Tips for Thanksgiving Travel

November 16, 2017

Tysons, Va. – The 95 Express Lanes expect a substantial increase in traffic for the Thanksgiving holiday. Last year, between Tuesday, November 22 and Sunday, November 27, customers took more than 223,000 trips on the 95 Express Lanes. On average, customers saved 27 minutes in travel time by choosing the Express Lanes, with some drivers saving more than one hour.

The busiest getaway travel times on the regular I-95 lanes and the 95 Express Lanes before Thanksgiving weekend in 2016 were Tuesday between 3 to 7 p.m. and Wednesday between 1:30 to 5:30 p.m.

To help customers with their travel, roadway information is provided using overhead signs and is available through the free Express Lanes mobile application, which provides real-time access to toll prices and traffic cameras. 

A new 2-mile southern extension on the 95 Express Lanes in Stafford County opened to traffic on October 31, 2017. Drivers planning to travel on the southern portion of the 95 Express Lanes are advised to be aware of new travel patterns in this area. Travelers are also reminded to pay close attention to pricing and advisory signs, as significant congestion on the regular lanes can lead to delays at the southern end of the Express Lanes. 

Travel tips:

  • The busiest getaway travel times before Thanksgiving weekend in 2016 were Tuesday between 3 to 7 p.m. and Wednesday between 1:30 to 5:30 p.m. Those periods are again expected to have the heaviest travel volumes.
  • Last year, drivers saved as much as 50 percent off tolls by avoiding travel during the afternoon and evening portions of the getaway, when demand on the Express Lanes is at its highest and the dynamic tolls increase to manage traffic on the Lanes.

Reminders for you and visiting family:

  • E-ZPass® is required to use the 495 and 95 Express Lanes.
  • An E-ZPass issued from out-of-state will work on the Express Lanes.
  • Vehicles with at least three people, including the driver, are reminded to travel with an E-ZPass® FlexSM in HOV mode for a toll-free trip.
  • If family and friends visiting from out-of-town accidently travel on the Express Lanes without an  E-ZPass, they can visit ExpressLanes.com/missed-a-toll to pay for trips within five days of travel, or contact the customer service center at 1-855-497-9777.

The 95 Express Lanes reversal schedule will be adjusted to help accommodate travelers. Here’s what drivers can expect:

  • Wednesday, November 22 – Close northbound one earlier at about 10 a.m. and open southbound by about noon.
  • Thursday, November 23 – Close southbound at about midnight and open northbound by about 2 a.m.  Northbound all day.
  • Friday, November 24 – Close northbound at about 11 a.m. and open southbound at about 1 p.m.
  • Saturday, November 25 – Close southbound at about 2 p.m. and open northbound at about 4 p.m.
  • Sunday, November 26 – Northbound all day.
  • Monday, November 27 – Close northbound at about 11 a.m. and open southbound at about 1 p.m.

About the Express Lanes

The 495 and 95 Express Lanes operate on I-495/Capital Beltway and I-95 providing drivers with faster and more predictable travel options in Northern Virginia.  Together the 495 and 95 Express Lanes create a region-wide network of free-flowing lanes for nearly 40 miles from the Dulles Toll Road to Stafford County.  Delivered through a public-private partnership between the Virginia Department of Transportation and Transurban, the Express Lanes give drivers reliable travel choices on two of northern Virginia’s most congested roadways.  For more information, please visit ExpressLanes.com.

 

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Express Lanes Announce Winner of “Go the Billionth Mile” Contest

November 1, 2017

Alexandria, Va. – Today Transurban, operator of the 495 and 95 Express Lanes, announced that Tammie B. of Alexandria, Virginia is the winner of the “Go the Billionth Mile” contest and will receive one year of toll-free travel on the 495 and 95 Express Lanes. The contest was held in September 2017 to celebrate the milestone of one billion miles traveled since the Lanes first opened in November 2012 and gave a lucky customer a chance to win the free-travel prize.

“I’m really ecstatic that I have this opportunity for a free year of commuting on the Express Lanes, it means so much to me,” said Tammie. “The Lanes provide me 20 more minutes of sanity and 20 less minutes of aggravation to have to deal with,” she added.

Tammie B. has lived in Virginia for 30 years and works at a trade association in Washington, D.C., commuting from her home in the Kingstowne area of Alexandria.

Her typical trip on the Express Lanes takes her from the Springfield Parkway to regular lanes on I-395 near Duke Street.

Tammie enjoys comedy and horror films as well as touring Virginia wineries and local museums.

Content featuring Tammie will be featured on the Express Lanes website and social media channels to help educate new customers.

About the Express Lanes

The 495 and 95 Express Lanes operate on I-495/Capital Beltway and I-95 providing drivers with faster and more predictable travel options in Northern Virginia.  Together, the 495 and 95 Express Lanes create a region-wide network of free-flowing lanes for nearly 40 miles from the Dulles Toll Road to Stafford County.  Delivered through a public-private partnership between the Virginia Department of Transportation and Transurban, the Express Lanes give drivers reliable travel choices on two of northern Virginia’s most congested roadways.  For more information, please visit ExpressLanes.com.

 

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I-95 Express Lanes Southern Terminus Extension in Stafford County Opening Tuesday, Oct. 31

October 23, 2017

FREDERICKSBURG – A project to extend Interstate 95 Express Lanes by two miles in Stafford County, adding new northbound and southbound ramps, will open to traffic ahead of schedule on Tuesday, Oct. 31, 2017. The $50 million project extends Express Lanes beyond the flyover ramp where they end today, just north of Route 610 (Garrisonville Road). The new southbound ramp will open to traffic on the afternoon of Tuesday, Oct. 31. The new northbound ramp will open early Wednesday, Nov. 1.

What Drivers Need to Know

The extension will operate under the same rules and reversal schedule as the current 95 Express Lanes.When the extension opens, I-95 northbound traffic will be able to enter Express Lanes earlier at a new left entrance before the Garrisonville Road overpass.Southbound Express Lanes traffic heading to Fredericksburg will be able to continue past Garrisonville and merge about one mile south of the Garrisonville Road exit.All drivers need an E-ZPass to use the Express Lanes. Carpools need an E-ZPass Flex and three or more people in the vehicle to travel toll-free.

Project Background

Construction on the extension began in July 2016. The project’s design-build team is Branch Civil, Inc., and Whitman, Requardt & Associates. The project is a joint investment by the Virginia Department of Transportation (VDOT) and Transurban. Transurban operates the existing 29-mile Express Lanes facility that opened in December 2014, and will be responsible for maintenance and operations of the two-mile extension. Around 146,000 vehicles a day travel I-95 near Garrisonville Road. 

More information on the I-95 Express Lanes Southern Terminus Extension project is available online at the project page at www.VirginiaDOT.org.

 

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Express Lanes Launch Campaign to Award One Year of Free Travel

September 8, 2017

Alexandria, Va. – Today Transurban, operator of the 495 and 95 Express Lanes, announced the launch of its “Go the Billionth Mile” contest.  Between September 8 and September 23, Transurban anticipates that someone will drive the billionth mile on the Express Lanes*.  To celebrate this milestone, Transurban is awarding a lucky winner one full year of free travel on the 495 and 95 Express Lanes**.  

“It’s a pleasure to have provided our customers time savings for nearly one billion miles of travel as we approach the five-year anniversary of the 495 Express Lanes,” said Leigh Petschel, Vice President of Operations, Transurban. “We are excited to thank a lucky driver with a year of free travel, and we encourage our customers to travel safely this September for a chance to win.”

To be eligible:

  • Customers must be a licensed driver over the age of 18
  • Customers must have a valid Virginia E-ZPass®
  • Customers must be legal residents of the United States residing in Virginia, Maryland, or the District of Columbia
  • Customers must have driven on the Express Lanes at least ten times between September 23, 2016 and September 23, 2017

How will it work:

  • No registration is necessary
  • Transurban will send the winning E-ZPass® number to Virginia E-ZPass®
  • Virginia E-ZPass® will contact the winner and provide them with a point of contact at Transurban to claim their prize
  • All eligible customers should be on the lookout for an email or phone call from Virginia E-ZPass® this September

For the best chance to win, customers are encouraged to travel on the Express Lanes each day during the two-week period.  For more information and a full list of rules please visit: www.ExpressLanes.com/Billion

*Please note, the contest has been updated to include both 95 and 495 Express Lanes

**Maximum amount of $5,000.00 of free travel

About the Express Lanes

The 495 and 95 Express Lanes operate on I-495/Capital Beltway and I-95 providing drivers with faster and more predictable travel options in Northern Virginia.  Together, the 495 and 95 Express Lanes create a region-wide network of free-flowing lanes for nearly 40 miles from the Dulles Toll Road to Stafford County.  Delivered through a public-private partnership between the Virginia Department of Transportation and Transurban, the Express Lanes give drivers reliable travel choices on two of northern Virginia’s most congested roadways.  For more information, please visit ExpressLanes.com.

Express Lanes Prepare for Heavy Travel over Labor Day Weekend

August 29, 2017

Alexandria, Va. – The 95 Express Lanes expect to handle a substantial increase in traffic later this week, as drivers head out of town to enjoy the tail end of summer. Last year, customers took 228,910 trips on the 95 Express Lanes leading up to and during Labor Day weekend. Customers saved about 30 minutes in travel time on an average trip.  The busiest getaway travel times on the regular I-95 lanes and the 95 Express Lanes before Labor Day weekend in 2016 were Wednesday between 4 to 7 p.m. and Thursday between 2 to 6 p.m.

According to a May 2017 survey of 1,700 Washington D.C. area drivers, 40 percent of weekly toll-paying 95 Express Lanes customers use the Lanes for vacation travel.  As such, drivers traveling along the 95 Express Lanes corridor over Labor Day weekend should prepare for heavy traffic volumes.  Although this increased demand may result in higher-than-average toll prices during peak periods, customers, on average, spend more on a single tank of gas than they do in tolls on the Lanes throughout an entire month.

To help customers with their travel, roadway information is provided using overhead signs and through the free Express Lanes mobile application, which provides real-time access to toll prices and traffic cameras. 

Travelers are advised to pay close attention to pricing and advisory signs, as significant congestion on the regular lanes can lead to delays on the southern end of the 95 Express Lanes in Stafford County.  The southern extension to the 95 Express Lanes is on schedule to open by the end of this year which will help improve congestion in this area.  The new northbound entry point will open by summer 2018.

When to start your trip:

  • The busiest getaway travel times on the regular I-95 lanes and the 95 Express Lanes before Labor Day weekend in 2016 were Wednesday between 4 to 7 p.m. and Thursday between 2 to 6 p.m. Those periods are expected to again face the heaviest travel volumes.
  • To avoid higher-than-average tolls and peak traffic, drivers should avoid traveling during Wednesday and Thursday afternoon and evening.

While on the road:

  • An advisory sign before the Quantico/Joplin Road exit will alert customers to any delays ahead on the southbound 95 Express Lanes.
  • Customers have the option to exit the Lanes at Joplin Road or continue to the end of the 95 Express Lanes near Garrisonville Road. 
  • If delays increase, signage before the Joplin Road exit will advise customers to exit to the regular lanes.
  • Express Assist crews will respond to customers in disabled vehicles on the Lanes.
  • Customers riding with at least two passengers in the vehicle are reminded to travel with E-ZPass® FlexSM in HOV mode for a toll-free trip.

The 95 Express Lanes reversal schedule will be adjusted on Labor Day for holiday getaway traffic. Beginning Tuesday, September 5, the start of the weekday morning reversal will shift from 10 a.m. back to 11 a.m. Here’s what drivers can expect:

  • Thursday, August 31:  Southbound reversal begins at 10 a.m.
  • Friday, September 1:  Southbound reversal begins at 10 a.m.
  • Saturday, September 2:  Lanes reverse to northbound at 2 p.m.
  • Sunday, September 3:  Lanes remain northbound
  • Monday, September 4:  Express Lanes remain northbound all day
  • Tuesday, September 5:  End of early summer reversal – southbound reversal now begins at 11 a.m.

About the Express Lanes

The 495 and 95 Express Lanes operate on I-495/Capital Beltway and I-95 providing drivers with faster and more predictable travel options in Northern Virginia.  Together the 495 and 95 Express Lanes create a region-wide network of free-flowing lanes for nearly 40 miles from the Dulles Toll Road to Stafford County.  Delivered through a public-private partnership between the Virginia Department of Transportation and Transurban, the Express Lanes give drivers reliable travel choices on two of northern Virginia’s most congested roadways.  For more information, please visit ExpressLanes.com.

 

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Summer 2017 Update

August 15, 2017

It’s been nearly five years since the greater D.C. area’s first tolled express lanes, the 495 Express Lanes, opened to traffic. To mark the upcoming anniversary, 1,700 D.C. area drivers were surveyed earlier this summer about the 495 and 95 Express Lanes. The research findings from the largest survey since fall 2015 were combined with recent information on toll prices and how much customers spend to travel the Lanes.  
 
The results?  Most customers spend more on a single tank of gas than they do in tolls on the Express Lanes throughout an entire month, nearly 8 in 10 drivers believe the Express Lanes benefit the area and overall satisfaction increases the more a customer uses the Express Lanes.
 
Check out the research findings here.
 
Summer 2017 updateSummer 2017 update